Clueindata Refund Policy
Last Updated: 14-02-2025
At Clueindata, we strive to provide a seamless experience for our users. We offer a free tier to help you explore our services before committing to a paid plan. This refund policy outlines the conditions under which refunds may be granted.
1. Free Tier Availability
Clueindata offers a free tier, allowing users to explore our services before upgrading to a paid plan. Due to this, refunds for paid subscriptions are generally not provided, except under specific conditions.
2. Eligibility for Refunds
We offer refunds in the following cases:
Billing Errors: If you were charged incorrectly (e.g., double charges, incorrect amounts).
Technical Issues: If Clueindata fails to function as intended due to a system fault and our support team cannot resolve the issue within a reasonable timeframe.
Unauthorized Transactions: If you believe your account was charged without authorization, please contact us immediately.
3. Non-Refundable Cases
We do not provide refunds in the following situations:
Change of Mind: Once a paid subscription is activated, refunds will not be issued if you simply decide not to use the service.
Partial Subscription Usage: If you cancel before the end of your billing period, you will retain access until the subscription expires, but no prorated refunds will be provided.
Account Suspension or Termination: Refunds will not be granted if your account is suspended or terminated due to a violation of our Terms of Service.
4. Requesting a Refund
To request a refund, contact our support team at [support email] with your account details and a description of the issue. Refund requests must be submitted within [X days] of the charge date.
5. Processing Time
Approved refunds will be processed within [Y days], and funds will be credited back to the original payment method.